Store policy
Shipping Policy
Shipping policy
AthenaClub is committed to timely order preparation and dispatch. These terms describe the delivery process customers should consider before checkout.
Order Processing Time
Following confirmation of payment, preparation requires 0-1 business day. Our processing calendar is Monday to Friday and does not include weekends or public holidays. Purchases made on Saturday, Sunday, or a holiday are taken up the next business day.
Shipping Time
A shipped order has an estimated 3-5-business-day delivery period. The usual total estimate, counting both processing and transit, is 3-6 business days.
Shipping Schedule
The operating timetable is 0-1 business day for preparation, then 3-5 business days for transit after shipment. Dispatch occurs Monday-Friday and does not take place on Saturday or Sunday.
Shipping Rates
Applicable delivery costs are disclosed clearly in checkout before a customer finishes purchasing. An available free-shipping benefit will also be identified there.
Shipping Locations
Shipping is presently offered only to United States destinations displayed by checkout. The submitted delivery address must be accurate and complete. We do not accept responsibility when an incorrect, incomplete, or unavailable customer address causes a delay or delivery failure.
Order Tracking
After dispatch, a confirmation message is sent by email and provides tracking whenever it is available. Updates in the carrier's tracking system can take up to 24 hours from the time the parcel is received.
Delivery Delays
Carrier issues, severe or ordinary weather, holidays, large order volumes, and other events outside our control may occasionally extend delivery beyond the estimate. Reach out if that estimate expires; we will help verify the delivery status.
Incorrect or Incomplete Address
Carefully verify the destination address before ordering. For a mistake or missing detail, contact us immediately; we will attempt an update before shipment but cannot promise changes after the order is processed or dispatched.
Lost or Missing Packages
A package marked delivered but not found should first be searched for near the delivery point and discussed with the carrier. If those steps do not resolve it, customer support will assist in reviewing the issue.
Contact Us
Shipping, delivery, and status inquiries can be made through the website's contact page or the customer-care email. Phone number: (701) 361-4537. Support email: mimmasuma76426@gmail.com. Physical location: 408 Atlantic Ave, Atlantic City NJ 08401, United States. The team is available Monday-Sunday, 9:00 AM-5:00 PM Eastern Time.